Terms of service
Terms of Service
By accessing our website and placing an order, you agree to the following terms.
Made-to-Order Pieces
All our beaded bags are made to order and handcrafted in the color selected by you. Each piece is created individually, and slight variations are natural and part of the beauty of handmade design.
Production Timeline
Production begins once your order is confirmed. Estimated timelines are stated in each product description and must be accepted before checkout.
Orders & Customization
Because each bag is made specifically for you, orders cannot be cancelled, modified, or refunded once production has started.
Pricing & Payment
All prices are listed on our website. Full payment is required at checkout before production begins.
Returns & Refunds
Due to the custom nature of our pieces, all sales are final. If your order arrives damaged or defective, please contact us within 48 hours of delivery with clear images for review.
Shipping
Shipping timelines are separate from production timelines. We are not responsible for delays caused by carriers or circumstances beyond our control.
Care & Use
Our bags are handcrafted with care. We are not responsible for damage caused by improper use or mishandling.
Intellectual Property
All designs, images, and content on this website are the exclusive property of our brand and may not be used without permission.
Updates
We reserve the right to update these terms at any time. Continued use of our website implies acceptance of any changes.