Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully before placing an order.
Processing & Production
All our beaded bags are made to order. Production begins once your order is confirmed. Estimated production timelines are stated clearly in each product description and must be accepted before checkout.
Shipping Time
Shipping timelines are separate from production timelines. Once your order is completed and shipped, delivery times will vary based on your location and selected shipping method.
Shipping Rates
Shipping rates are calculated at checkout and may vary depending on destination and carrier.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, where available.
Delays
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Customs & Duties
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.
Lost or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos so we can review the issue.